Legal Document

Cookie Policy

Product:Zakra — AI-Powered Enterprise Knowledge Base & Reporting Platform
Operated by: Empowering Energy (trading as ESAP AI)

Cookies on Zakra

This platform uses cookies to keep your session secure, maintain your Company Context preference, and provide your organisation with anonymous usage analytics.

Essential Cookies — Required for login, session security, Company Context, and platform functionality. Cannot be disabled.

Analytics Cookies — Anonymous, aggregated platform usage data. No personal data included.

⚠️ Database queries, reports, chat content, and connection credentials are NOT stored in cookies. They are handled through encrypted data pipelines under your organisation's signed DPA.
Accept All
Essential Only

What Are Cookies

Cookies are small text files placed on your device by a website when you visit. Zakra uses a minimal set of cookies strictly necessary for platform operation and anonymous usage analytics. We do not use cookies for advertising, behavioural tracking, or profiling.

How We Use Cookies

Essential cookies are required for the platform to function. They maintain your authenticated session, protect against CSRF attacks, remember your selected Company Context, and store your display preferences. These cannot be disabled without breaking core functionality.

Analytics cookiescollect anonymous, aggregated data about how the platform is used. This data contains no personally identifiable information and is used only to improve the Zakra platform. These can be declined via the "Essential Only" option in the consent banner.

Cookie NameTypePurposeDuration
session_tokenEssentialAuthenticated user sessionSession end
csrf_tokenEssentialCross-site request forgery protectionSession end
company_contextEssentialActive Company Context selection1 year
user_prefsEssentialDisplay preferences and settings1 year
_analytics_idAnalyticsAnonymous platform usage tracking (no PII)6 months
cookie_consentEssentialRecords cookie consent choice1 year

What We Don't Do

  • No advertising, retargeting, or behavioural tracking cookies
  • No cookie data shared with marketing platforms or data brokers
  • No third-party social media tracking pixels
  • No cross-site tracking or fingerprinting
  • Database queries, reports, chat content, and credentials are never stored in cookies

Your Choices

When you first access Zakra you will be presented with the consent banner above. Selecting Accept All enables both essential and analytics cookies. Selecting Essential Only disables the analytics cookie only — the platform remains fully functional.

Your choice is stored in the cookie_consent cookie for 1 year. You can change your preference at any time by clearing your browser cookies and revisiting the platform, which will re-display the consent banner.

Browser-level cookie controls are also available. Blocking all cookies may affect essential session and Company Context functionality.

Contact

Questions about cookies or consent can be directed to the Empowering Energy Data Privacy Team:

Empowering Energy — Data Privacy Team

📧 privacy@esap.ai · 🌐 zakra.esap.ai/cookies